Landlord Information

We understand that letting a property, especially for the first time, can be a worrying experience and with this in mind our most important consideration is providing you the Landlord with the best possible East Lothian letting agent service and the right tenant for your property. We never forget that the property is your most important asset and we can assure you that by instructing us to act as your lettings and management agent it will be in professional and caring hands.

Who are we?

  • We are a new and innovative residential lettings and management agent specialising in East Lothian.
  • We are a registered letting agent in East Lothian as well as being members of the Scottish Association of Landlords; we believe that we have taken basic levels of ‘best practice’ and added to them to offer a completely unique lettings service.
  • The way in which our business is setup enables us to deliver exceptional customer service whilst at the same delivering this service at a lower price than our
    competitors. We are determined to make our pricing and indeed all of our communication as clear and transparent as possible.
  • Our business has its foundation in the strong belief that the level of service in the lettings industry can be significantly improved upon.
  • We are absolutely certain our key strength will be in exceeding our customers’ expectations and consequently receiving repeat and recommended business.
  • Whether a portfolio of properties or a single buy to let, you will not be working with layers of hierarchy within different departments; you will have one sole point of contact who will balance the personalised service of a small local firm with access to key technology, including links to key property portals.
  • We are looking to build long term working relationships built on trust, hard work and honesty. Our transparent pricing, care and attention to detail will ensure that your properties are in safe hands.

What do we do differently?

  • We don’t just work 9-5; we are there when you require us and when your current or potential tenant needs us.
  • We specialise in residential lettings only and believe that good property management should be specialised and completely focused on your valuable assets.
  • You will have one contact who will work with you in the way that you want when you want; balancing the personalised service of a small local firm with access to key technology and property portals.
  • We do not charge for maintenance transactions, we will show you what we get invoiced; no hidden charges.
  • We partner with leading property portals; Lettingweb, Zoopla and PrimeLocation – ensuring that we find you quality tenants, quickly.
  • All our pricing is up front and easy for our customers to understand. Have you ever wondered what that ‘administration charge’ actually covers?
  • We conduct strict tenant referencing procedures using an accredited credit checking and referencing agency.
  • We are looking to build long term working relationships built on trust and honesty; If you are not happy with us please tell us and we will manage the following month for you free of charge.
  • Service is our key business; if you feel you can get a better service elsewhere we will
    not tie you into a long-term contract, you are free to go!

Please see our services, give us a call or get in touch with us.
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